RE: Communication: Coronavirus Health and Safety Guidance
Hello Providers and Contractors,
Given the concern about coronavirus (COVID-19), we're working closely with public health authorities to provide the most up to date guidance on how to protect yourself and others. We are committed to keeping everyone safe as the situation evolves.
We encourage you to follow these Center for Disease Control (CDC) recommendations:
IF YOU FEEL SICK, STAY AT HOME - If you have a mild illness, respiratory symptoms, or have a fever (100.4 F or above), stay home and keep away from others. If your symptoms get worse, call your doctor.
WASH YOUR HANDS FREQUENTLY - Wash your hands with liquid soap and water for at least 20 seconds, or use an alcohol-based hand sanitizer with at least 60% alcohol to disinfect your hands. Avoid touching your eyes, nose, and mouth with unwashed hands.
COVER YOUR COUGH OR SNEEZE - Use a tissue to cover your cough or sneeze and throw the tissue in the trash, then wash your hands. If you don't have a tissue within reach, cough or sneeze into your elbow.
As always, if you feel uncomfortable servicing your accepted contract opportunity for safety reasons, you can choose to cancel or not accept the contract, however, communicate with your client contact and coordinator so that the client is able to make alternative arrangements.
We will continue to closely monitor conditions and make adjustments as needed. We commit to communicate those to you in a timely fashion. In the meantime, if you have any questions or concerns, please contact the client facility contact on their specific protocol and procedure and/or your coordinator.
We encourage you to review the updates from World Health Organization and CDC.
Frequently Asked Questions (FAQs):
Q: If you feel sick.
A: Contact your doctor immediately.
Q: You feel unsafe going to a facility due to concern that a consumer may expose you.
A: Use your discretion to notify client of your intentions in a timely manner to give them adequate time for alternative coverage.
Q: If you have been exposed or suspected of being exposed to the virus and experiencing symptoms.
A: Contact your doctor or the local health department and follow their directives.
Q: If someone you have taken care of, your child or parent is sick and/or quarantined/tests positive etc.
A: Do not go to client facility if you feel sick or suspect that you may have had direct contact with someone who tests positive or is presumed positive, call your doctor or health department.
Q: If you are quarantined or immediate family member is quarantined.
A: Do not go to your client site and risk your health and safety or that of others.